How does Konnet automate collections on WhatsApp?
Reminders go out by segment on approved templates - accounts about to fall due, overdue, broken payment agreements - and every reply opens a conversation that executes: it checks the real balance in your system, offers a secure payment link, records the agreement, and updates your billing. Your collections team stops chasing by hand and starts supervising a board with delinquency prioritized by risk.
Can I sell from a catalog inside the chat?
Yes, on WhatsApp the catalog lives inside the conversation: the AI shows products with photo, price, and real stock, builds the order, collects payment with a secure link, and confirms delivery, all in the same thread. From Instagram, the AI answers the DM instantly and steers the conversation to WhatsApp, where the full sale happens. Every order is recorded in your system with its order number.
How does document validation work during onboarding?
The customer sends a photo of their document in the chat; the AI extracts the data, validates it against the corresponding registry, and requests the exact correction when something does not match - no blind retries. The complete file lands in your system in minutes. With this flow, a bank cut document rejection from 20% to 2.5%, raised loan approval from 54% to 72%, and went from 12 days to 3 hours per approval.
What is Konnet Core's market intelligence?
Core monitors public portals, tenders, and industry sources, and turns that universe into actionable rankings, traffic lights, and alerts on a living board. The AI strategist detects opportunities that fit your business and drafts outreach messages; you review, adjust, and decide when to send. Nothing goes out without your approval: the AI proposes and prioritizes, and your team keeps commercial control.
Do I need to change my systems to use these solutions?
No. Konnet connects to what you already use - your ERP, CRM, billing, or e-commerce - through its API, and in about 5 minutes the source is feeding flows and dashboards. If a system has no API, alternatives such as web portals are evaluated in the demo. The solutions run on your real data without migrations or replacements: Konnet orchestrates what you have instead of substituting it.
How soon do I see results?
The first metrics appear from the very first week of operation: response rate, executed payments, validated documents, and confirmed orders are measured conversation by conversation. Business results consolidate within the first quarter; as a reference, the banking case went from 12 days to 3 hours per approval and nearly quadrupled document effectiveness in its first months.
Can I combine several solutions at once?
Yes, and that is where the platform pays off the most: the same conversation that collects a payment can also validate a document or open a ticket, and all the data your flows generate feeds Core's dashboards. You can start with a single solution - the one that hurts the most today - and activate the rest on the same already-connected base, without integrating anything again. Each new solution is configuration, not a project.
How is the return on these solutions measured?
Every flow leaves full traceability: how many conversations started, how many executed the action - payment, document, order, ticket - and where they dropped off. Konnet Core crosses that data with your other sources and turns it into business KPIs: portfolio recovery, cost per contact, cycle time. You compare against your previous baseline and the return reads directly off the board, without building reports by hand.